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IG-Smart — Governance, Risk & Assurance

AIMIA Loyalty Solutions

Global GDPR implementation and privacy-by-design for a loyalty-solutions business

Strongest proof

Global GDPR implementation programme

Sector
Retail / Consumer · Technology / SaaS / RegTech
Capability
Data Privacy & DPO
Geography
Global
Engagement model
Strategic & programme advisory
Evidence
Named client · Public evidence

At a glance

Who
AIMIA Loyalty Solutions · Retail / Consumer · Technology / SaaS / RegTech
Why it mattered
A cross-border loyalty-solutions business needed one consistent GDPR standard across diverse international operations.
IG-Smart's role
Global GDPR implementation programme

01The exposure

AIMIA Loyalty Solutions provided customer-loyalty programmes and solutions on behalf of large consumer brands, processing high volumes of consumer personal data across multiple jurisdictions.

As a processor and controller of consumer data for major brand partners, the business needed to demonstrate a consistent, defensible standard of data protection across regions with differing practices — both to regulators and to the brands relying on it.

02The mandate

A cross-border GDPR compliance framework, practical remediation of privacy risks, and a privacy-by-design approach that could be operated across international markets.

Commissioned scope

  • Global GDPR implementation programme leadership
  • Privacy risk-based analysis and remediation
  • Provision of senior information-security and DPO-level specialists
  • Privacy-by-design framework implementation

03Environment

Organisation context

Describes the client organisation — not the size of IG-Smart's work.

  • Global customer-loyalty solutions provider

Frameworks in scope

  • EU GDPR

Scope boundary

  • Formal legal advice was outside IG-Smart's scope unless separately agreed

04IG-Smart's approach

  1. 01

    Programme leadership

    Led the end-to-end global implementation, coordinating workstreams across regions towards a common standard.

  2. 02

    Risk-based analysis and remediation

    Senior GDPR specialists assessed privacy risks and prioritised remediation according to exposure.

  3. 03

    Specialist capacity

    Supplied qualified senior information-security specialists and experienced DPO-level resources to work alongside internal teams.

  4. 04

    Privacy by design

    Embedded a privacy-by-design framework into operational and technical processes so new activity considered data protection from the outset.

05Engagement scale

What IG-Smart's work covered

  • Global GDPR implementation programme

06What we delivered

  • Global GDPR implementation programme
  • Privacy risk analysis and remediation outputs
  • Privacy-by-design framework

07Outcome

Client-reported result

The client's Asia Pacific President & COO reported that IG-Smart enabled GDPR readiness and implementation of the privacy-by-design framework in a highly efficient and time-effective manner.

Client-reported result

The client's Global CIO reported that IG-Smart supplied quality subject-matter experts in GDPR, privacy risk analysis and remediation.

08Client perspective

“IG Smart quickly enabled AIMIA to reach GDPR readiness and implementation of the ‘privacy by design’ framework in a highly efficient and time-effective manner.”
Richard Peake, President & COO, AIMIA Loyalty Solutions – Asia Pacific
“IG Smart have provided us with quality subject matter experts surrounding GDPR and Privacy risk-based analysis and remediation; supplying qualified senior information security and experienced DPO and specialists.”
Dan West, Global CIO, AIMIA ILS

09What this demonstrates

Relevant to multinational organisations that need senior privacy expertise to establish scalable GDPR and privacy-by-design governance across complex international operations.

10What buyers can verify

Public

  • Named client
  • Engagement scope
  • Named executive quotation
  • Deliverable types described

Further evidence can be discussed subject to confidentiality and client permissions.

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