Iconex
GDPR gap analysis and improvement planning for a global retail and FMCG supply-chain provider
Strongest proof
GDPR gap analysis and improvement planning
- Sector
- Retail / Consumer · Supply Chain / Logistics
- Capability
- Data Privacy & DPO · Information Governance
- Geography
- European business stakeholder
- Engagement model
- Defined-scope assurance
- Evidence
- Named client · Public evidence
At a glance
- Who
- Iconex · Retail / Consumer · Supply Chain / Logistics
- Why it mattered
- An established supplier to major consumer brands needed to assess its data-protection arrangements against the GDPR.
- IG-Smart's role
- GDPR gap analysis and improvement planning
01The exposure
Iconex provides specialist receipt and label solutions to businesses operating across retail, consumer goods and other high-volume industries.
As the GDPR introduced new obligations, Iconex needed to know whether its established policies, procedures and operating practices adequately addressed them — understanding what already worked and identifying material gaps, without replacing its governance arrangements unnecessarily.
02The mandate
A practical, business-specific GDPR gap analysis that recognised established practices while identifying the changes necessary to respond to the GDPR.
Commissioned scope
- Detailed GDPR compliance gap analysis
- Interviews with key business stakeholders
- Review of existing data-protection policies and Standard Operating Procedures
- Identification of existing strengths and potential compliance gaps
- Tailored recommendations and improvement planning
- Advice, support and materials to help the business respond to changes in data-protection law
03Environment
Organisation context
Describes the client organisation — not the size of IG-Smart's work.
- International receipt and label solutions provider
- Supplier to major consumer-facing brands
Frameworks in scope
- EU General Data Protection Regulation (GDPR), as applicable to the historical engagement
Scope boundary
- The evidence establishes a GDPR gap-analysis and advisory engagement only.
- No formal outsourced DPO appointment, completion of all recommended remediation, independently verified compliance outcome or quantified financial benefit is claimed.
- Number of stakeholders, countries, policies reviewed and engagement duration are not stated.
04IG-Smart's approach
- 01
Assess
Engaged key stakeholders to understand how the organisation operated and how existing governance supported data-protection compliance.
- 02
Review
Reviewed existing policies and Standard Operating Procedures against GDPR requirements, identifying strengths alongside potential gaps.
- 03
Advise
Provided tailored advice and supporting materials to make regulatory expectations actionable within the existing operating environment.
- 04
Improve
Set out an improvement plan distinguishing existing achievements from areas requiring further development.
Engagement phases: Assess · Improve
05Engagement scale
What IG-Smart's work covered
- GDPR gap analysis
- Stakeholder interviews
- Policy and SOP review
- Improvement planning
06What we delivered
- GDPR gap-analysis findings
- Assessment of existing policies and Standard Operating Procedures
- Identification of areas requiring improvement
- Tailored GDPR advice and supporting materials
- Practical improvement plan
07Outcome
Client-reported result
Iconex's Business Optimisation Director, Europe reported that IG-Smart's tailored, hands-on approach gave a clear understanding of the company's achievements to date and produced an improvement plan.
08Client perspective
“We were extremely impressed by the consulting services offered by IG Smart who recently performed a GDPR gap analysis for our company. It was a pleasure working with Michael and the hands on approach, tailored to our needs, resulted in a clear understanding of our achievements to date and the elaboration of an improvement plan. We would certainly recommend their services and would not hesitate to engage with them on future projects.”
09What this demonstrates
Relevant to manufacturers, FMCG suppliers, retail supply-chain businesses and other established organisations seeking an independent assessment of their data-protection arrangements.
10What buyers can verify
Public
- Named client
- Engagement scope
- Named client quotation
- Deliverable types described
Further evidence can be discussed subject to confidentiality and client permissions.
Related services
Related evidence
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Client describes the report as accurate, easy to follow and intuitive.
Read the case studySupply Chain / Logistics, Data Privacy & DPO · Information Governance
EFS - Ebrex / Ebrex (UK) Ltd
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An international logistics business needed to understand its GDPR position and prioritise its next steps.
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