accuRx
Retained DPO and NHS information-governance support for a HealthTech scale-up
Strongest proof
Retained DPO services · privacy and NHS information-governance support during growth
- Sector
- Healthcare / NHS · Technology / SaaS / RegTech
- Capability
- Data Privacy & DPO · NHS & HealthTech · Information Governance
- Geography
- United Kingdom
- Engagement model
- Retained / managed service
- Evidence
- Named client · Public evidence
At a glance
- Who
- accuRx · Healthcare / NHS · Technology / SaaS / RegTech
- Why it mattered
- A growing HealthTech supplier to the NHS needed continuing DPO capability and NHS information-governance expertise.
- IG-Smart's role
- Retained DPO and NHS IG support
01The exposure
accuRx provides patient-communication and telemedicine tools used by NHS services.
As products developed and NHS use grew, privacy and information-governance questions needed continued specialist attention.
02The mandate
Consistent DPO capability and NHS information-governance expertise suited to a growing HealthTech supplier.
Commissioned scope
- Retained DPO services
- Privacy and data-protection advice
- NHS information-governance support
03Environment
Organisation context
Describes the client organisation — not the size of IG-Smart's work.
- Healthcare communication platform used across the NHS
Frameworks in scope
- UK GDPR
- NHS information-governance requirements
Scope boundary
- Clinical safety sign-off remained with the client's clinical safety function
04IG-Smart's approach
- 01
Context-sensitive advice
Worked to understand accuRx's operating context and advise on applicable privacy and data-protection requirements.
- 02
NHS information governance
Supported understanding of information-governance expectations relevant to supplying digital solutions to NHS organisations.
- 03
Retained DPO
Delivered continuing DPO services during the engagement.
05Engagement scale
What IG-Smart's work covered
- Retained DPO service
- NHS IG support
06What we delivered
- Retained DPO advice
- Privacy and data-protection advisory
- NHS information-governance support
07Outcome
Engagement result
Provided continuing privacy and DPO advice as the organisation developed.
Client-reported result
The client's IG and Policy Lead reports deep knowledge of privacy legislation and best practice, advice grounded in its context, and high-quality DPO services.
08Client perspective
“Michael and his team have a deep knowledge of legislation and best practice on privacy and data protection. They work hard to understand the context we operate in and advise us appropriately. They deliver high quality DPO services.”
09What this demonstrates
Retained DPO capability can provide continuity of privacy advice for a growing supplier.
10What buyers can verify
Public
- Named client
- Engagement scope
- Named client quotation
- Deliverable types described
Further evidence can be discussed subject to confidentiality and client permissions.
Related services
Related evidence
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