Mott MacDonald
Building practical privacy capability across an international organisation
Strongest proof
38% increase in participants' self-rated understanding · 4.4/5 role relevance
- Sector
- Professional Services / Engineering
- Capability
- Data Privacy & DPO · Information Governance
- Geography
- Multiple regions
- Engagement model
- Training & capability
- Period
- 2021
- Evidence
- Named client · Public evidence
At a glance
- Who
- Mott MacDonald · Professional Services / Engineering
- Why it mattered
- Privacy Practitioner Training for colleagues across regions, evaluated by 20 participants.
- IG-Smart's role
- Privacy Practitioner Training
01The exposure
The training addressed privacy principles in the context of participants' roles and practical workplace scenarios.
Privacy knowledge needed to be relevant to colleagues carrying out day-to-day responsibilities, not confined to a central function.
02The mandate
Deliver practical Privacy Practitioner Training to colleagues across multiple regions.
Commissioned scope
- Eight sessions across different regions
- 47 colleagues attended
- Evaluation based on feedback from 20 participants
03Environment
Organisation context
Describes the client organisation — not the size of IG-Smart's work.
- International engineering and professional-services organisation
Scope boundary
- Feedback measures self-rated understanding and role relevance, not observed changes in compliance behaviour.
04IG-Smart's approach
- 01
Practitioner-led
Michael Abtar led training using practical examples and privacy scenarios.
- 02
Scenario discussion
Participants raised real and hypothetical situations for discussion.
- 03
Multi-region delivery
Delivered eight sessions across different regions to 47 colleagues.
Engagement phases: Build · Improve
05Engagement scale
What IG-Smart's work covered
- 8 sessions across regions
- 47 colleagues attended
- Evaluation feedback from 20 participants
06What we delivered
- Privacy Practitioner Training sessions
- Original seven-page participant evaluation document
07Outcome
Measured result
The evaluation records self-rated understanding of 2.9/5 before and 4.0/5 after training, a reported increase of 38% among respondents (n=20).
Measured result
Participants rated the training's relevance to their current role at 4.4/5 (n=20 feedback sample).
08Client perspective
“Michael is clearly an expert in the data privacy space. He managed to point out the salient privacy issues and highlight the possible solutions in every scenario that us participants raised with him whether it was a real life circumstance faced by us or a hypothetical situation.”
“Wide-ranging topic area with examples. Invaluable connections made with attendees from around the Group.”
09What this demonstrates
Relevant to organisations seeking practitioner-led privacy training with participant-reported learning outcomes and evaluation evidence.
10What buyers can verify
Public
- Named client
- Engagement scope
- Participant feedback
- Engagement period stated
- Deliverable types described
Further evidence can be discussed subject to confidentiality and client permissions.
11Supporting evidence
Review the original participant evaluation
The original Mott MacDonald evaluation summarises participant feedback from the Privacy Practitioner Training programme, including delivery scale, before-and-after understanding scores, role relevance, recommendation intent and participant comments.
2.9/5 → 4.0/5
Before → after · 38% increase in self-rated understanding
4.4/5
Relevance to participants' current roles · feedback sample: 20
Mott MacDonald / IG-Smart · Privacy Practitioner Training · 2021 · 7 pages
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