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Banham Security

Banham Group

From GDPR improvement programme to long-term outsourced DPO partnership

Strongest proof

Gap analysis → implementation support → outsourced DPO since 2020

Sector
Security Services & Technology
Capability
Data Privacy & DPO · Information Governance
Geography
United Kingdom
Engagement model
Retained / managed service
Period
2020–present
Evidence
Named client · Public evidence

At a glance

Who
Banham Group · Security Services & Technology
Why it mattered
GDPR improvement programme and retained outsourced DPO for Banham Group.
IG-Smart's role
Defined-scope assessment → retained managed DPO service

01The exposure

Banham Group's businesses include Banham Patent Locks, Banham Security and Banham Academy. The retained service supports privacy and data-protection governance across these different operating contexts.

The work needed to be clear and commercially useful enough to support management decision-making, rather than simply producing a technical compliance report.

02The mandate

Establish the organisation's current GDPR position, identify and prioritise areas requiring remediation, provide clear recommendations, develop a practical improvement plan and support implementation.

Commissioned scope

  • GDPR compliance gap analysis
  • Recommendations and improvement plan
  • Implementation support
  • Outsourced Data Protection Officer
  • Day-to-day privacy advice on business processes
  • Best-practice guidance and ongoing governance support

03Environment

Organisation context

Describes the client organisation — not the size of IG-Smart's work.

  • Group businesses include Banham Patent Locks, Banham Security and Banham Academy

Frameworks in scope

  • UK GDPR

04IG-Smart's approach

  1. 01

    Assess

    Conducted a GDPR compliance gap analysis across the relevant Banham businesses, identifying existing strengths and areas requiring further attention: what is already working, what remains outstanding and what should happen next.

  2. 02

    Prioritise

    Translated the findings into clear recommendations and an improvement plan, so identified issues could be addressed in a structured order rather than treated as equally urgent.

  3. 03

    Implement

    Worked with Banham to help implement the improvement programme, moving beyond assessment into remediation.

  4. 04

    Transition to outsourced DPO

    Following the initial programme, Banham appointed IG-Smart as its outsourced Data Protection Officer — a relationship that has continued since 2020.

Engagement phases: Assess · Build · Manage · Assure · Improve

05Engagement scale

What IG-Smart's work covered

  • GDPR compliance gap analysis and improvement plan
  • Implementation support
  • Retained outsourced DPO since 2020

06What we delivered

  • GDPR gap-analysis report
  • Recommendations
  • Improvement plan
  • Implementation support
  • Retained DPO advice

07Outcome

Client-reported result

Banham stated that the gap-analysis report “really has given us a focus to address outstanding issues identified clearly.”

Client-reported result

The client confirmed its objectives had been met and requested no service improvements at the time of the survey.

Relationship proof

The initial defined-scope assessment progressed into a retained outsourced DPO relationship that has continued since 2020.

08Client perspective

“We are enjoying the relationship with IG Smart, Michael being our primary contact. He is always available and responsive and we can ask him for a GDPR compliant slant on all areas of our business processes.”
Client feedback, Banham Group
“It gives us a point of contact to reach out to for anything outside of our experience and a guide to implementing best practice.”
Client feedback, Banham Group
“Best value for money/experience.”
Client feedback, Banham Group

09What this demonstrates

Relevant to organisations seeking an outsourced DPO that begins with an independent GDPR assessment, helps implement the improvements and then provides continuing, accessible specialist advice.

10What buyers can verify

Public

  • Named client
  • Engagement scope
  • Participant feedback
  • Engagement period stated
  • Deliverable types described

Further evidence can be discussed subject to confidentiality and client permissions.

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