Royal Brompton & Harefield NHS Foundation Trust
Three-year managed Information Governance, clinical safety and data-security service for a specialist NHS trust's big-data transformation
Strongest proof
Three-year managed IG, clinical safety & security service
- Sector
- Healthcare / NHS
- Capability
- Information Governance · NHS & HealthTech · Cyber Governance & Assurance · Data Privacy & DPO
- Geography
- London, United Kingdom
- Engagement model
- Retained / managed service
- Period
- Three-year contract
- Evidence
- Named client · Public evidence

At a glance
- Who
- Royal Brompton & Harefield NHS Foundation Trust · Healthcare / NHS
- Why it mattered
- A world-leading specialist trust needed governance, clinical safety and security built into a pioneering NHS big-data platform — and across the trust.
- IG-Smart's role
- Three-year managed IG, clinical safety and data-security service
01The exposure
Royal Brompton & Harefield NHS Foundation Trust (RBHT) is a leading UK provider of specialist cardiac and respiratory care, with a reputation for innovation and for adopting new technologies to improve patient care.
RBHT was implementing a clinical and corporate data warehouse and big-data analytics platform — described in the source material as a pioneering initiative in the NHS. Without governance, security, data quality and clinical safety designed in from the outset, the platform could not safely support routine clinical and corporate management, research analytics or payment-by-results data.
02The mandate
End-to-end data privacy, security, quality and clinical safety advice and management — from design and procurement through to User Acceptance Testing — together with trust-wide governance frameworks and day-to-day leadership of the governance teams.
Commissioned scope
- Clinical Safety, Cyber Security, Information Governance, Compliance and Risk Management frameworks
- Organisation-wide IG and security framework for the clinical and corporate data warehouse and big-data analytics platform
- End-to-end management of the Data Quality process for payment by results
- Implementation of NHS digital clinical safety standards, including clinical safety audits, risk assessments, Clinical Safety Case Reports and hazard logs
- Management of the Trust's Information Governance, Information Security, Data Quality and IT Training teams
- NHS Information Governance Toolkit (now DSPT) compliance
- Organisation-wide policies, strategies and procedures
- Management of incidents and Information Commissioner's Office investigations on the Trust's behalf
03Environment
Organisation context
Describes the client organisation — not the size of IG-Smart's work.
- Specialist NHS cardiac and respiratory foundation trust
Frameworks in scope
- NHS Information Governance Toolkit (now Data Security and Protection Toolkit)
- NHS digital clinical safety standards
- UK data protection law
Scope boundary
- The research-time reduction cited in the source narrative is a result of the Trust's platform, not a result attributed to IG-Smart's work alone.
- Exact contract dates, team sizes and incident volumes are not stated.
- The Trust's logo is not used.
04IG-Smart's approach
- 01
Assess
Worked with clinicians, technologists and corporate stakeholders to understand clinical, research, financial and regulatory requirements for the platform and the wider Trust.
- 02
Build
Designed and implemented Clinical Safety, Cyber Security, IG, Compliance and Risk Management frameworks, policies and procedures, and the IG and security framework for the data platform.
- 03
Manage
Managed the IG, Information Security, Data Quality and IT Training teams, the payment-by-results data quality process, incidents and ICO investigations.
- 04
Assure
Conducted clinical safety audits and risk assessments, produced Clinical Safety Case Reports and hazard logs, and supported Toolkit compliance through to User Acceptance Testing.
Engagement phases: Assess · Build · Manage · Assure
05Engagement scale
What IG-Smart's work covered
- Three-year contract
- Managed IG, Information Security, Data Quality and IT Training teams
- Big-data analytics platform governance
06What we delivered
- Clinical Safety, Cyber Security, IG, Compliance and Risk Management frameworks
- IG and security framework for the data warehouse and analytics platform
- Clinical Safety Case Reports and hazard logs
- Organisation-wide IG, Data Quality, Information Security and Safety policies, strategies and procedures
- Payment-by-results data quality process
- Incident and ICO investigation management records
07Outcome
Measured result
In one Biomedical Research Unit use case, the Trust's platform reduced a complex research task that would traditionally take five research fellows six months to around fifteen minutes.
Engagement result
The data warehouse and big-data analytics platform was successfully implemented and now supports routine clinical and corporate management as well as predictive and prescriptive analytics.
Client-reported result
RBHT's Director of IM&T described IG-Smart's frameworks as leaving the Trust's IG processes in a manageable state and IG-Smart as a safe pair of hands.
08Client perspective
“IG Smart Ltd provides the Royal Brompton & Harefield NHS Foundation Trust with first class Information Governance, Information Security, Clinical Safety, Data Quality subject matter expert advice and support. They have developed key frameworks that have left our Information Governance processes at the Royal Brompton in a manageable state. IG Smart Ltd proved to be a safe pair of hands to partner with.”
09What this demonstrates
Relevant to NHS trusts, research hospitals and HealthTech suppliers delivering data platforms, analytics or digital clinical systems that need managed IG, clinical safety and DSPT support.
10What buyers can verify
Public
- Named client
- Engagement scope
- Named client quotation
- Engagement period stated
- Deliverable types described
Further evidence can be discussed subject to confidentiality and client permissions.
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