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Crown Office and Procurator Fiscal Service

Crown Office & Procurator Fiscal Service

Certified Data Protection Officer training for Scotland's prosecution service

Strongest proof

Certified DPO training for a national prosecution service

Sector
Public Sector
Capability
Data Privacy & DPO
Geography
Scotland, United Kingdom
Engagement model
Training & capability
Evidence
Named client · Public evidence
Trainer leading a data protection session for public-sector officers in an Edinburgh building, representing DPO training for the Crown Office & Procurator Fiscal Service.
Conceptual case-study artwork · not documentary photography

At a glance

Who
Crown Office & Procurator Fiscal Service · Public Sector
Why it mattered
Scotland's prosecutor of all crimes needed its security officers to understand the GDPR well enough to fulfil the DPO role and cascade it to every employee.
IG-Smart's role
Certified Data Protection Officer training

01The exposure

The Crown Office & Procurator Fiscal Service (COPFS) is responsible for prosecuting all crimes in Scotland and processes large volumes of sensitive personal data.

With highly sensitive data at the heart of its work, GDPR compliance is of paramount importance to COPFS. Its Departmental Security Officers play a key role in ensuring data are processed securely.

02The mandate

A detailed enough understanding of the GDPR for Departmental Security Officers and Learning & Development colleagues to fulfil the DPO role effectively and cascade key messages across the organisation.

Commissioned scope

  • Certified Data Protection Officer training course
  • GDPR obligations and the DPO role
  • Preparing participants to cascade key messages to all employees

03Environment

Organisation context

Describes the client organisation — not the size of IG-Smart's work.

  • Scotland's public prosecution service

Frameworks in scope

  • General Data Protection Regulation (GDPR)
  • UK data protection law

Scope boundary

  • Number of participants and course dates are not stated.
  • Feedback is from one participant.

04IG-Smart's approach

  1. 01

    Assess

    Understood the DPO-related responsibilities of Departmental Security Officers and the Learning & Development team.

  2. 02

    Build

    Delivered a comprehensive Certified Data Protection Officer course covering the GDPR and the DPO role.

  3. 03

    Improve

    Equipped participants to cascade key messages to colleagues across the organisation.

Engagement phases: Assess · Build · Improve

05Engagement scale

What IG-Smart's work covered

  • Departmental Security Officers and Learning & Development team

06What we delivered

  • Certified Data Protection Officer training course

07Outcome

Client-reported result

A participating Departmental Security Officer reported moving from limited knowledge of GDPR expectations to a greater level of understanding and confidence.

08Client perspective

“From limited knowledge of the expectations of GDPR the Certified Data Protection Officer course delivered by IG Smart took me with ease to a greater level of understanding and confidence.”
Michael Feighan, Departmental Security Officer, Crown Office & Procurator Fiscal Service

09What this demonstrates

Relevant to justice, policing, government and other public bodies building in-house DPO and data-protection capability.

10What buyers can verify

Public

  • Named client
  • Engagement scope
  • Named client quotation
  • Deliverable types described

Further evidence can be discussed subject to confidentiality and client permissions.

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